Frequently Asked Questions 

1. Do you accept insurance?

At Reflect and Restore Therapy, we do not accept insurance directly; however, we provide superbills, and we’re happy to run a benefits check for you for a $30 fee.

​

2. What are your out-of-pocket rates?

Erin’s Rates:

• Individual Therapy: 45-minute session: $225

• Couples Therapy:

  • 60-minute session: $250

  • 90-minute session: $425

• Hypnotherapy: Per session: $150

• Sliding Scale: Currently, all sliding scale spots are filled, but you are welcome to join our waitlist.

Sarah’s Rates:

• Individual Therapy: 45-minute session: $175

• Couples Therapy:

  • 60-minute session: $200

  • 90-minute session: $350

• Sliding Scale: Sarah offers a sliding scale based on total family income from all sources, ranging from $115 to $165 per session, with evening time slots from 4 pm-6 pm available only at full rate.

​

3. Do you provide superbills for reimbursements?

Yes, we provide superbills for reimbursement purposes. This means you may not have to pay the full fee out-of-pocket, as you may be eligible for partial or full reimbursement from your insurance provider. We’re also happy to run a check to see how much you will be reimbursed for a one-time payment of $30.

​

4. Do you offer sliding scale fees?

Yes, we offer sliding scale fees. While Erin’s sliding scale spots are currently filled, Sarah has available sliding scale spots, which we can discuss with you to find a rate that works for your situation.

​

5. Do you assign homework, activities, or readings for clients to do between sessions? Why or why not?

We may suggest homework or activities tailored to your needs and goals. These assignments are designed to help you apply what we discuss in sessions to your daily life. However, the type and amount of homework are always discussed with you to ensure it aligns with your preferences and doesn’t add unnecessary stress.

​

6. How can I tell if I’m benefiting from working with you?

Through our sessions, we’ll explore your motivations and behaviors to increase your self-awareness and insight. As our work progresses, you’ll notice positive changes in your ability to understand and manage your thoughts and actions. Feeling more grounded, self-assured, and aligned with your values indicates progress and benefit from our collaboration.

​

7. How do your core values shape your approach to therapy?

At the heart of our approach to therapy are authenticity and connection. We believe genuine connection is crucial for meaningful relationships and self-understanding. By helping you embrace your authentic self, we aim to empower you to reconnect with your inner strength and foster more fulfilling relationships in your life.

​

8. How participatory are you during sessions?

We engage actively during our sessions but also adjust our participation to accommodate your needs. Sometimes we may guide conversations or lead specific exercises, while other times, we’ll create space for you to explore and express yourself. Our goal is to support you in a way that feels comfortable and productive for you.

​

9. How much do you share about yourselves during our time together and why?

We prioritize building a trusting therapeutic relationship, modeling healthy communication and empathy. While maintaining appropriate boundaries, we may share relevant personal experiences that benefit our relationship and your progress.

​

10. How often will I need to attend therapy?

Typically, we start with weekly sessions to establish a strong foundation. As progress is made, we may adjust the frequency. Sessions may become bi-weekly, monthly, or less frequent, depending on your needs and goals.

​

11. What can I expect during a therapy session?

You can expect a warm, collaborative approach tailored to your unique needs. We’ll explore your thoughts, feelings, and experiences in a non-judgmental environment, utilizing various modalities to support your growth and progress.

​

12. How do you ensure confidentiality and privacy?

Confidentiality and privacy are paramount. We adhere to legal and ethical guidelines, securely store records, and use safe communication methods. Your personal information and sessions are kept confidential unless legal or ethical obligations require otherwise.

​

13. How long does each therapy session last?

Individual therapy sessions typically last 45 to 60 minutes, while couples or extended sessions may run up to 90 minutes. The duration can vary based on your needs and preferences.

​

14. How many sessions will I need?

The number of sessions varies depending on your individual goals, progress, and the complexity of the issues being addressed. We’ll collaborate to establish a treatment plan tailored to your needs.

​

15. What if I’m not sure if therapy is right for me?

It’s completely normal to have doubts or concerns about starting therapy. We offer a complimentary consultation to discuss your goals and concerns and determine whether therapy is the right fit for you. You can schedule yours here!

​

16. Can I bring up any topic in therapy?

Absolutely. Therapy is a safe space for you to explore any topic or issue that’s on your mind. There are no judgments, and everything you share is confidential. However, if there is any indication or concern about your intent to harm yourself or others, we are legally and ethically required to take necessary steps to ensure safety, which may include sharing information with appropriate authorities or support services.

​

17. How do I schedule an appointment?

You can schedule an appointment by contacting us via phone, email, or through the online booking system on our website. We’re happy to assist you in finding a convenient time for your session.

​

18. Do you offer virtual therapy sessions?

Yes, we offer teletherapy sessions for clients who prefer to meet remotely. These sessions are conducted via a secure video conferencing platform, providing the same level of confidentiality and support as in-person sessions.

​

19. What should I expect during the initial session?

The initial session allows us to get to know each other, discuss your reasons for seeking therapy, and establish goals for our work together. Typically, there are a lot of questions we ask during the first session, in order to really help us understand what makes you you! You’ll also have the chance to ask any questions you may have about the therapy process.

​

20. How do I know if you’re the right therapist for me?

Finding the right therapist is essential for the success of therapy. During our initial consultation and subsequent sessions, we’ll assess if we’re a good fit for each other. Your comfort and trust in the therapeutic relationship are paramount.

​

21. I’m already in therapy with you but curious about hypnotherapy. Can I incorporate hypnotherapy into my sessions?

Absolutely! If you’re already in therapy with us and are interested in exploring hypnotherapy, we can integrate hypnotherapy techniques into our sessions. Hypnotherapy can be a powerful tool for addressing a wide range of issues, from overcoming limiting beliefs to managing stress and anxiety. We’ll discuss how hypnotherapy can complement your therapy goals and tailor our approach to best meet your needs.